Amarok customers receive free shipping on orders over $50. All orders under $50 will be charged for shipping. Two shipping options are available for orders under $50: economy and standard.
Economy shipping is $5.50 and takes 5-8 business days.
Standard shipping is $7.99 and takes 3-4 business days.
If you have questions about shipping or have not received your package, please contact us through the below email:
Amarok products have a 30-day return policy for United States orders only. Any international orders are not eligible for return.
What is covered in our 30-day return policy?
If your top / lid is defective or broken
If your product is received with chipped paint or is chipping within 30-days and is not the result of improper use
If your product is received dented
What is not covered under our policy?
Putting your product in the freezer and / or dishwasher voids the return policy
Dropped / dented products
Any physical damage
Paint damage due to improper care
How to return a product
Before sending a product back, please contact us at firstname.lastname@example.org with the below information:
First and last name
Email address and phone number
Product being returned and reason for return with pictures
Date of purchase
Proof of purchase
Address for replaced product
After we have received the above information, we will contact you about the return of your product.